Sage AI

Prerequisites

Feature Menu: Access to the AI Studio / Sage AI menu is required.

Operation Permission: Read and write access to AI Studio is required.

Data Permission: Access to at least one resource domain under an environment is required.

Model Configuration: At least one large language model (LLM) must be added to the model list. If no model is configured, Sage AI will prompt you to add one.

Feature Configuration: To use custom tools, Skills, or Agents in SmartFlow, you must have the corresponding permissions to create, edit, and invoke those resources.

Overview

Sage AI is the intelligent entry point within Bonree ONE AI Studio, providing a unified AI experience for platform data Q&A and automated intelligent tasks. Sage AI currently includes two modes: SmartAsk and SmartFlow.

SmartAsk provides built-in intelligent Q&A capabilities focused on data and knowledge within the Bonree ONE platform. Users can query platform data, metrics, alerts, resources, feature usage, and operations knowledge using natural language. SmartAsk is system-built and does not support user customization. It is best suited for direct queries, quick understanding, and assisted analysis of platform information.

SmartFlow is designed for orchestrable, extensible intelligent execution scenarios. Users can customize tools, Skills, and Agents based on business needs, and connect data sources, system interfaces, or business processes — both inside and outside the platform — to Sage AI, enabling more flexible intelligent analysis, automated operations, and cross-system task coordination.

By separating SmartAsk and SmartFlow, Sage AI covers both "querying platform data directly" and "running custom intelligent tasks": SmartAsk lowers the barrier to data querying and understanding, while SmartFlow extends capabilities toward business processes and external systems.

Value

Unified intelligent entry point, lowering the barrier to adoption

Sage AI consolidates platform Q&A, tool invocation, Skill execution, and Agent collaboration into AI Studio. Users can initiate queries or tasks through natural language without needing to understand the underlying models, data interfaces, or execution pipelines.

SmartAsk ready out of the box for quick understanding of platform data

SmartAsk is focused on data within the Bonree ONE platform and requires no user configuration. Users can directly ask about alerts, metrics, resources, feature usage, and operations knowledge, and quickly receive explanations, analysis, and recommendations.

SmartFlow for flexible orchestration and external data integration

SmartFlow supports custom tools, Skills, and Agents, allowing users to connect external systems, third-party data sources, or internal interfaces based on business scenarios. Repetitive operations, cross-system queries, and standardized processing workflows can be encapsulated as callable capabilities to improve automation.

Clear separation of Q&A and action responsibilities

SmartAsk focuses on querying, understanding, and analyzing built-in platform data. SmartFlow focuses on building custom capabilities, integrating external data, and executing tasks. With clearly defined boundaries, users can quickly choose the right entry point based on their goal.

Embedded in operations workflows, closing the loop from analysis to execution

Users can first use SmartAsk to understand platform data and identify problem clues, then use SmartFlow to invoke custom Skills or Agents to complete follow-up actions such as notifications, tickets, external queries, and remediation workflows — reducing manual cross-system operations.

Use Cases

Platform Data Q&A

When operations personnel want to understand alerts, metrics, resources, or feature meanings within the platform, they can go to SmartAsk and ask directly. Examples include querying the explanation of a metric, understanding alert meanings, asking how to use platform features, or performing natural language analysis on observability data within the platform.

Fault Analysis Assistance

When an anomaly occurs in the production environment, users can use SmartAsk to ask follow-up questions around platform data such as alerts, resources, metrics, and log clues — helping to understand the problem, identify possible root causes, and receive further troubleshooting suggestions.

External Data Query and Integration

When an analysis task requires data from outside the platform, users can configure custom tools or Agents in SmartFlow to connect external CMDBs, ticketing systems, notification systems, internal knowledge bases, databases, or third-party interfaces, enabling cross-system information integration.

Skill Task Execution

Operations personnel can encapsulate standardized operations as Skills — such as sending notifications, creating tickets, querying external systems, generating reports, or calling internal interfaces — and subsequently trigger them in SmartFlow through natural language or by specifying the Skill directly.

Personalized Agent Invocation

Teams can create Agents tailored to specific business systems, database types, diagnostic workflows, or operations standards, and configure them with tools, Skills, and knowledge sources. Users can invoke the corresponding Agent in SmartFlow to obtain intelligent processing capabilities that better fit the business scenario.

Operation Scenarios

• Use SmartAsk: Go to the SmartAsk entry point in Sage AI, enter a natural language question in the input box, and the system returns an answer based on built-in platform data and capabilities.
• Use SmartFlow: Go to the SmartFlow entry point in Sage AI, select or invoke tools, Skills, or Agents as needed to complete custom queries, analysis, or execution actions.
• Start a new session: Create a new session on the conversation page to clear the current context and begin a new Q&A or task.
• Manage session history: View recent sessions in the session history list and restore context to continue asking follow-up questions.
• Switch models: Switch the large language model used in the current session in the model selection area (the model must already be configured in the model list).

Getting Started

Accessing Sage AI

Log in to the Bonree ONE platform.

Select AI Studio > Sage AI from the left navigation.

Choose SmartAsk or SmartFlow based on your goal:

• Choose SmartAsk when you need to query, understand, or analyze data within the platform.
• Choose SmartFlow when you need to use Skills or Agents, or connect to external data and business processes.

Starting a Q&A with SmartAsk

On the SmartAsk page, enter a natural language question in the input box and send it.

SmartAsk responds based on built-in data and knowledge from the Bonree ONE platform. It is a system-built capability that does not support user customization, and is best suited for quickly querying platform data, understanding metrics and alerts, asking about feature usage, and assisting with troubleshooting.

Configuring Capabilities in SmartFlow

On the SmartFlow page, select the Skills and Agents you need based on your business requirements.

Skills are used to consolidate reusable task capabilities. Agents combine models, tools, Skills, and knowledge sources to reason and execute toward specific business objectives.

Executing Tasks in SmartFlow

In SmartFlow, select the target Agent or Skill, enter a task description or required parameters, and send.

The system invokes the corresponding tools, Skills, or Agents to complete the task based on the configuration. For scenarios requiring external data, SmartFlow can retrieve data through configured tools or interfaces and use model capabilities to output analysis results or execute follow-up actions.

Managing Sessions and Models

Click "New Session" to start a new Q&A or task.

Use session history to view and restore recent conversation contexts.

To switch models, select a configured large language model in the model selection area.

Differences Between SmartAsk and SmartFlow

	SmartAsk	SmartFlow
Core positioning	Platform data and knowledge Q&A	Custom intelligent tasks and automated execution
Data scope	Primarily focused on data within the Bonree ONE platform	Can connect to data both inside and outside the platform
Configuration	System-built; does not support user customization	Supports custom tools, Skills, and Agents
Typical use	Query metrics, alerts, resources, feature descriptions, and operations knowledge	Call external interfaces, execute Skills, orchestrate Agents, integrate business processes
Target users	Users who want to quickly ask questions and understand platform data	Users who need to build custom AI capabilities and automated workflows