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Version: 3.7.0

SmartGate

SmartGate is a tool designed to ensure the stability of system data transmission and monitoring channels. It works in conjunction with SmartAgent, providing administrators and operators with capabilities to view the status of data transmission components, manage version updates, and more. This ensures reliable transmission of monitoring data, supporting comprehensive system monitoring and management.

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Prerequisites

The SmartGate deployment is complete and integrated correctly with components like SmartAgent. You must have access to the system interface where SmartGate is deployed and possess the appropriate operational permissions.

Use Cases

SmartGate is suitable for scenarios requiring guaranteed stability of monitoring data transmission channels. This includes environments such as enterprise data centers and server clusters, where it enables status monitoring and version management of data transmission components. It ensures reliable monitoring data transmission, providing foundational support for comprehensive system monitoring.

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Getting Started

Navigate to Deployment Configuration → Deployment Status → SmartGate from the system navigation bar to open the SmartGate management interface.

Viewing Monitoring Status

Within the SmartGate interface, administrators can view status information for all monitored hosts, including hostname, IP address, network zone, version number, etc. Status indicators (like a green "Running" label) allow for quick assessment of whether a host is operating normally.

Viewing Hosts: Upon entering the SmartGate interface, the All Running Hosts list is displayed by default. This provides administrators with a quick overview of the overall distribution and basic status of hosts with SmartGate deployed, forming the basis for subsequent monitoring and management tasks.

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Viewing Host Details: If SmartAgent is installed on a host, clicking the Host Name navigates to the details page. Here, you can view detailed configuration, operational status, and other information for SmartGate on that specific host, aiding administrators in understanding its precise operational context.

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Updating SmartGate Configuration

This feature is used when differential configuration for SmartGate on a specific host is needed, independent of global settings, catering to personalized management requirements. In the "Actions" column of the host list, administrators can click "Configure Individually" to access the SmartGate configuration interface for that host, allowing for personalized settings such as configuration updates.

Access the "SmartGate Update Configuration" interface within the host configuration to manage version updates for SmartGate on this host, ensuring the stability of the data transmission channel.

Selecting Update Method:

  • Select "Use global update configuration (Disable updates for all SmartGates)" to have the host adhere to the global SmartGate update settings.
  • Select "Automatically update on this host" and choose the target version (e.g., 3.5.0) from the dropdown menu to automatically update SmartGate on this host to the specified version.
  • Select "Disable update on this host" to prevent automatic updates for SmartGate on this host.

Viewing Update Records:

  • In the "Update Records" section, review information such as update time, update content, and status.
  • Click "View Logs" to see detailed update logs and identify any anomalies during the update process.

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Downloading SmartGate Logs

Access the "SmartGate Log Download" interface within the host configuration to retrieve SmartGate operational logs for troubleshooting data transmission issues (e.g., monitoring data failing to report, connection timeouts).

Fetching Logs: Click the "Fetch Logs" button to initiate the retrieval of SmartAgent logs.

Managing Logs:

Once logs are fetched, view information such as fetch time, file name, and status in the list.

For logs with a "Success" status, click "Download" to save the log file locally for subsequent problem investigation.

Click "Delete" to remove the log record.

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Registration Reset

Access the "Registration Reset" interface within the host configuration to resolve severe anomalies with SmartAgent or SmartGate (e.g., registration failure, corrupted monitoring entities) by resetting them to their initial state.

Resetting SmartAgent: Click the "Agent Reset" button under "SmartAgent Reset" to restore SmartAgent to its initial installed state and re-register monitoring entities.

Resetting SmartGate: Click the "Agent Reset" button under "SmartGate Reset" to restore SmartGate to its initial installed state and re-register monitoring entities.

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The reset operation clears all configuration and operational data for the current component. Ensure you back up important data before proceeding and be aware of the impact on business monitoring (e.g., temporary monitoring interruption during the reset).

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